Resolved -
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Oct 24, 10:12 PDT
Monitoring -
We are continuing to monitor the situation and have not observed increased load times since initial reports. We will post another update once we consider this incident resolved.
Oct 23, 17:30 PDT
Investigating -
We are investigating reports of intermittent increased load times relating to Self Service connections and Agent check-in by some customers. We will post an update as more information becomes available.
Oct 23, 14:23 PDT