All Systems Operational
Uptime over the past 90 days. View historical uptime.
Kandji Core Components Operational
90 days ago
99.97 % uptime
Today
Web App ? Operational
90 days ago
100.0 % uptime
Today
macOS Agent ? Operational
90 days ago
99.89 % uptime
Today
MDM Services ? Operational
90 days ago
100.0 % uptime
Today
EDR ? Operational
90 days ago
100.0 % uptime
Today
Third-party Services Operational
90 days ago
100.0 % uptime
Today
Hosting Platform ? Operational
90 days ago
100.0 % uptime
Today
Support Service ? Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Email Services Operational
Apple Services ? Operational
API Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Maintenance (US hosted tenants) Oct 15, 2024 21:00-23:00 PDT
We will be performing planned maintenance on October 16, 2024, starting at 04:00 UTC. Customers with tenants hosted in the US can expect intermittent service for a planned 2-hour window.
Posted on Oct 03, 2024 - 17:26 PDT
Planned Maintenance (US hosted tenants) Oct 16, 2024 21:00-23:00 PDT
We will be performing planned maintenance on October 17, 2024, starting at 04:00 UTC. Customers with tenants hosted in the US can expect intermittent service for a planned 2-hour window.
Posted on Oct 03, 2024 - 17:30 PDT
Past Incidents
Oct 11, 2024

No incidents reported today.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024
Self Service and Agent Action Issues
Resolved - The issue is now resolved, and any users that have issues with Agent actions or Self Service should restart their computer. If, after a restart, issues with Self Service or Agent actions are experienced, please open a ticket with our Support Engineering team.
Oct 2, 14:42 PDT
Update - Self Service and Agent actions are operational. We will continue to monitor the changes implemented to ensure they yield the expected results as devices check in, and will move this issue to resolved after all validation cycles are complete.
Oct 1, 18:19 PDT
Update - We are actively monitoring the changes that have been implemented to ensure they yield the expected results as devices check in throughout the day. Once we are confident that the outcomes align with our expectations, we will proceed to resolve this incident.
Oct 1, 09:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results. Some devices may still experience intermittent issues as the fix is deployed. We will post an update as soon as we can confirm full resolution.
Sep 30, 19:46 PDT
Identified - The issue has been identified and a fix is being developed. Some customers may continue to experience issues with Self Service and Kandji Agent functionality. We will post an update as soon as additional information is available.
Sep 30, 13:36 PDT
Investigating - We are investigating a reported issue relating to Self Service and Agent actions. This may result in the inability to load Self Service and for the Agent to complete some actions for some customers. We will post an update as more information becomes available.
Sep 30, 12:07 PDT
Oct 1, 2024
Sep 30, 2024
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage