All Systems Operational

Kandji Core Components Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
macOS Agent Operational
90 days ago
100.0 % uptime
Today
MDM Services Operational
90 days ago
100.0 % uptime
Today
EDR Operational
90 days ago
100.0 % uptime
Today
Support Service Operational
90 days ago
99.99 % uptime
Today
Chat Operational
90 days ago
99.98 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Third-party Services Operational
90 days ago
100.0 % uptime
Today
Hosting Platform Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
Email Services Operational
Apple Services Operational
API Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 3, 2026

No incidents reported today.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Resolved - The issue with contacting Support via chat has been resolved. If you continue to experience problems, please open an email ticket with our support team.
Apr 30, 20:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
Apr 30, 18:20 UTC
Identified - We have identified the issue causing the in‑app support chat to be unavailable for some customers and are working on a fix. Email and the Support Customer Portal remain available for contacting Support.
Apr 30, 17:16 UTC
Investigating - We are currently investigating an issue causing the in‑app support chat to be unavailable for some customers. Email (support@iru.com) and the Support Customer Portal remain available for contacting Support.
Apr 30, 16:02 UTC
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Resolved - This issue has been resolved. If you continue to experience delays with Passport login, please open a ticket with our support team.
Apr 23, 19:58 UTC
Monitoring - We have implemented a fix and are monitoring system performance. Passport logins should now be completing within normal timeframes, and we will continue to watch for any recurrence.
Apr 23, 17:06 UTC
Identified - We have identified the cause of the degraded performance affecting Passport logins and are implementing changes to restore normal behavior.
Apr 23, 13:01 UTC
Investigating - We have identified an issue causing degraded performance for Passport logins for some users. Affected users may experience slower-than-normal authentication when signing in, but logins are still completing. We will update this page as more information becomes available.
Apr 23, 10:01 UTC
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.