Intermittent US and EU Tenant Loading Issues

Incident Report for Kandji

Resolved

This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Posted 30 days ago. Apr 14, 2025 - 13:08 PDT

Monitoring

A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
Posted 30 days ago. Apr 14, 2025 - 11:24 PDT

Update

We are continuing to investigate this issue.
Posted 1 month ago. Apr 14, 2025 - 07:51 PDT

Investigating

We are investigating a reported issue with intermittent loading of the Kandji Web App in US and EU tenants. This may result in the inability to load some pages for some customers. We will post an update as more information becomes available.
Posted 1 month ago. Apr 14, 2025 - 07:36 PDT
This incident affected: Kandji Core Components (Web App, macOS Agent, MDM Services).