Access to Web App for EU instances
Incident Report for Kandji
Resolved
This incident has been resolved.
Posted Aug 25, 2023 - 08:54 PDT
Monitoring
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
Posted Aug 25, 2023 - 07:06 PDT
Identified
The issue has been identified and a fix is being implemented. Customers may continue to experience impacted Web App functionality for EU instances. We will post an update as soon as additional information is available.
Posted Aug 25, 2023 - 06:44 PDT
Update
We are continuing to investigate this issue.
Posted Aug 25, 2023 - 06:37 PDT
Update
We are continuing to investigate this issue.
Posted Aug 25, 2023 - 03:58 PDT
Update
We are continuing to investigate this issue.
Posted Aug 25, 2023 - 03:56 PDT
Investigating
We are investigating a reported issue with access to the EU instances. This may result in an inability to reach the Web App for some customers. We will post an update as more information becomes available.
Posted Aug 25, 2023 - 03:52 PDT
This incident affected: Kandji Core Components (Web App, macOS Agent, MDM Services, EDR).